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Leadership


When “Real Jobs” Get All the Credit
Last year, I heard a trade association CEO joke that he used to have a “real job, back when he worked in industry. The line fell flat. Not because the audience lacked humour, but because it betrayed a familiar mindset: that association leadership is somehow less real than corporate life. It’s not.

Andrew Chamberlain
19 hours ago3 min read


The Cost of Quality: Nonprofits Can’t Afford to Undervalue Expertise
Professional advice isn’t a luxury. It’s the infrastructure of competence. Whether you’re improving strategy, upgrading systems, refining governance, or rethinking engagement, the quality of your advice determines the quality of your organisation. Cutting corners here is the definition of false economy.

Andrew Chamberlain
5 days ago4 min read


The Boys: Sometimes Dysfunction Just Works!
Most superhero teams are built on noble ideals. They’ve got pristine headquarters, glossy PR, and a mission to save the world. But The Boys are something else entirely: a scruffy guerrilla unit of misfits, bound together not by virtue, but by trauma and vengeance. They shouldn’t work. And yet, they do.

Andrew Chamberlain
6 days ago5 min read


Why We Remember the Bad Gigs: How Negativity Bias Shapes (and Sharpens) Leadership
Our brains are designed to prioritise threats over rewards. Evolution decided long ago that it was more useful to remember the snake that bit you than the fruit that tasted nice. Psychologists call this negativity bias, i.e., the tendency to notice, remember, and be influenced more by unpleasant experiences than positive ones. For leaders, this is both inconvenient and instructive.

Andrew Chamberlain
7 days ago5 min read


The Equity Trap
Who could argue with fairness? Who wants to be accused of gatekeeping in a world obsessed with openness, inclusion, and accessibility? But the reality is that for membership organisations, this way of thinking can be fatal. When everyone has access, the very purpose of membership disappears.

Andrew Chamberlain
Oct 205 min read


Feedback can sting!
Facilitation is not about avoiding discomfort. It is about staying steady in the discomfort so that others can do their work. Sometimes that means holding silence. Sometimes it means naming patterns. And sometimes, it means carrying on with composure even when your insides are burning.

Andrew Chamberlain
Oct 194 min read


Vision Became Chaos. Leadership lessons from BARB 🎮
This summer, when MindsEye, the studio’s first release, finally arrived, it crashed spectacularly. Players called it broken, reviewers called it unplayable, and within weeks hundreds of staff were gone. What followed wasn’t just a failed launch but a public unravelling of leadership itself.

Andrew Chamberlain
Oct 193 min read


CTRL+C CTRL+V: Trade Associations Must Redefine the Paths to Leadership
Over recent months, the UK trade association sector saw a slew of new CEO announcements and each had something in common: a middle-aged white man taking the helm. I am categorically not questioning the abilities of the appointees because each individual brings invaluable experience and dedication to their new organisations; but when the outcome is always the same, it tells us something important about trade associations, i.e., their leadership pathways are too narrow and too

Andrew Chamberlain
Oct 173 min read


It is Not Okay for Members to Treat Their Organisations as Whipping Boys
Membership organisations exist to serve, represent, and empower their members. Yet in too many boardrooms and inboxes, the people running those organisations find themselves on the receiving end of cynicism, contempt, or outright hostility. It's time to bust some myths.

Andrew Chamberlain
Oct 164 min read


Ned Stark, a Cautionary Tale of Values-Based Leadership
In Game of Thrones, Eddard Stark, Lord of Winterfell, is the embodiment of integrity. He’s transparent, dutiful, loyal to his people and his cause. He lives by the code that “he who passes the sentence should swing the sword.” He’s the leader we all say we want to be - fair, consistent, courageous. And he gets his head chopped off.

Andrew Chamberlain
Oct 155 min read


Influence Matters More Than a Vote: the CEO belongs in the room but not on the board
Membership organisations thrive on trust, between members, volunteers, and executives. That trust is built on visible, credible governance. Giving the CEO a board seat may feel like a gesture of partnership, but in practice it blurs accountability and weakens independence.

Andrew Chamberlain
Oct 145 min read


The Gatekeepers Are Panicking: Rugby's turf war exposes the deficiencies of protectionism
Eight national rugby unions have threatened to ban players who join the proposed R360 League from representing their countries. In short: play our game, or don’t play at all. Their decision says a lot about power, fear, and protectionism, and not just in sport. It’s a mirror many membership organisations would do well to look into. Because whether you’re a rugby union or a membership body the instinct to control rather than evolve is a sure sign that your model is wobbling.

Andrew Chamberlain
Oct 105 min read


Leadership at Warp Speed: What Captain Kirk Teaches Us About Command, Courage, and Breaking the Rules
In our latest Leadership Multiverse podcast, we explored Kirk’s leadership through a contemporary lens of servant leadership, risk appetite, moral integrity, and the fine art of strategic rule-bending. What emerged is a portrait of a complex leader: fallible, impulsive, but deeply principled. And, for modern executives, surprisingly relevant.

Andrew Chamberlain
Oct 84 min read


The Exhausting Virtue of Self-Awareness
We talk a lot about self-awareness in leadership. And rightly so. It’s the cornerstone of emotional intelligence, the root of empathy, the spark of growth. Without it, leaders drift. With it, they navigate. But let’s be honest: being self-aware all the time is utterly exhausting.

Andrew Chamberlain
Oct 64 min read


The Dark Knight: Gotham's greatest micromanager.
We’ve all met a Batman. You know the type, the overworked, emotionally repressed, control-driven “leader” who believes no one can do the...

Andrew Chamberlain
Oct 24 min read


Case Study: When the Board Debates KPIs but Ignores Risks
Many trade association boards find themselves in a similar pattern: engaged, but in the wrong place. The energy they invest in measurement is admirable, but if it comes at the expense of foresight, the organisation is left exposed.

Andrew Chamberlain
Sep 303 min read


Earth’s Mightiest Dysfunctional Team! What Boards Can Learn from the Avengers
The lesson of the Avengers is that talent is not enough. You can assemble the brightest minds, the biggest reputations, and the most impressive CVs but without trust, accountability, and a shared culture, you don’t have a team. You have a fragile coalition waiting for the next crisis.

Andrew Chamberlain
Sep 254 min read


Computer Says No! The banking crisis impacting UK nonprofits
Opening a business bank account should be straightforward, yet for many membership bodies, trade associations, charities, clubs, and professional societies it has become anything but. Over the past two years, an increasing number of organisations have reported long delays, outright refusals, or sudden account closures. For bodies whose very survival depends on secure banking facilities, this is more than an inconvenience. It threatens credibility, financial stability, and mem

Andrew Chamberlain
Sep 184 min read


From Rebel to General: What today's leaders can learn from Leia
Princess Leia remains more than a sci-fi heroine. She is a case study in resilience, compassion, decisiveness, and the realities of leading in a complex and often hostile environment.

Andrew Chamberlain
Sep 175 min read


Bottlenecks are a very real business risk
Delegation is not abdication. It's a discipline of trust, supported by oversight. When done well, it creates space: space for leaders to lead, space for staff to act, and space for the organisation to keep moving no matter who is away. When authority is restricted to one individual however, everyday transactions become dependent on their availability. That might look like control, but in reality it’s a bottleneck. Business continuity falters. What should be routine becomes co

Andrew Chamberlain
Sep 165 min read
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