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Why do some members treat their association as the enemy? It’s happening more often than you’d think.
In recent months I’ve seen several cases where individual members have pursued their association with such ferocity you’d think they were trying to bring it down altogether. At best, it’s puzzling. At worst, it’s toxic. Either way, it’s worth understanding why this pattern is becoming more common, and what it means for the leaders charged with holding these organisations steady.

Andrew Chamberlain
Nov 27, 20255 min read


From Chaos to Control: Darth Vader’s Leadership Evolution
Lord Vader is not a role model in any conventional sense. Yet he does show how structure, clarity, self-discipline, and strategic focus can help someone step into leadership with more stability than they ever enjoyed before.

Andrew Chamberlain
Nov 26, 20254 min read


Nobody should need a shield: Debunking the noble myth of the leader as protector
The most empowering leaders aren’t shields. They’re system-builders. They make it possible for people to lead without fear, to act without waiting for permission, and to succeed without someone standing guard.

Andrew Chamberlain
Nov 24, 20255 min read


Find your missing frequency: podcasting is much simpler (and more strategic) than you think
There's no need to over engineer a podcast. They succeed through consistency, not perfection. Members want to hear insight, not orchestration. A credible microphone, a laptop, and a structured conversation are enough to begin. The polish develops over time. 🎙️ 🎧

Andrew Chamberlain
Nov 20, 20254 min read


Management masquerading as leadership, and the cautious culture that follows
Some membership bodies have a habit of confusing efficient management with genuine leadership, keeping the wheels turning but rarely setting a bold course. This isn’t deliberate but structural, because many associations grew up valuing order above ambition: Clear processes, tidy compliance, smooth governance cycles. All necessary but none a substitute for leadership.

Andrew Chamberlain
Nov 19, 20255 min read


Leaders need to manage emotions, not just understand them: Anakin Skywalker's cautionary tale
⋆⭒˚.⋆🪐 ⋆⭒˚.⋆ Leadership isn’t about suppressing passion, it’s about guiding it. The tragedy of Anakin Skywalker reminds us that potential, left unmanaged, becomes peril. But with empathy, structure, and the right mentor, even the most impulsive prodigy can find balance, and maybe even bring light to the Force again.

Andrew Chamberlain
Nov 18, 20255 min read


An introvert is not a broken extrovert. And yet we’re often viewed as something (or someone) to fix.
The classic image of a leader is still bold, outgoing, permanently energised by people. Those leaders exist, and when they’re good, they’re extraordinary. When they’re not, they’re exhausting. But they’re not the only model. Some of the most effective leaders I’ve worked with, and some of my best work, are grounded in introverted strengths: depth, clarity, calm, and the ability to make decisions without drowning in noise.

Andrew Chamberlain
Nov 17, 20254 min read


The Member Portal That Made Me Log Out: A Case Study in Unintended Consequences
Last week, one of my memberships unveiled its shiny new platform. I followed the prompts, updated my password, and landed on a dashboard that looked clean enough. New colours. New icons. New button shapes. The usual signals of digital progress. Then the reality set in...

Andrew Chamberlain
Nov 16, 20254 min read


If No One Looks in the Mirror, Nothing Changes
I’ve been conducting a process review recently. As always, it’s fascinating how every conversation follows the same pattern: Ask someone how the organisation operates, and they’ll tell you exactly what’s wrong - with everyone else’s area. Marketing takes too long to sign off. Finance slows everything down. IT doesn’t understand the business. HR gets in the way. Leadership lacks focus. But when we get to their function, their processes, their team, and their role, the tone shi

Andrew Chamberlain
Nov 16, 20254 min read


Impact in Our Sector is Compound, Not Instantaneous
Membership and professional associations are rarely short of activity. Reports are published, events delivered, campaigns launched, and committees convened. Each quarter brings a new flurry of outputs that fill board papers and populate dashboards. Yet for all this activity, genuine impact, the kind that changes behaviour, shifts policy, or strengthens an industry, remains notoriously hard to prove.

Andrew Chamberlain
Nov 16, 20255 min read


Black Widow and the Leadership of Quiet Strength
In the Marvel universe, few characters are as complex or as quietly commanding as Natasha Romanoff, better known as Black Widow. A former assassin trained in the Soviet Red Room, she is introduced to us as a weapon: efficient, calculating, emotionally detached. Yet by the end of her story arc, she is the moral centre of the Avengers, the glue that holds the team together when everyone else falls apart. In our latest The Leadership Multiverse Podcast , Ellen Daniels and I e

Andrew Chamberlain
Nov 16, 20255 min read


Leaders need to rediscover the lost art of recovery
We used to dream of connection; now we pay for disconnection. Progress has flipped on itself. But maybe that’s a good sign. It suggests people are waking up to the cost of constant availability. They’re starting to value attention as much as ambition.

Andrew Chamberlain
Nov 11, 20254 min read


Will Mamdani's election redefine how we value experience?
Leadership isn’t a function of hierarchy. It’s the craft of judgment under pressure, the discipline to choose what matters, and the courage to act when information is incomplete. Those abilities don’t automatically appear because someone once managed a budget line.

Andrew Chamberlain
Nov 10, 20254 min read


When price pins value, fans (and members) will walk away
WWE’s pricing surge exposes how fragile loyalty becomes when perceived value fails to keep up with cost. The product itself isn’t poor (storytelling and in-ring quality have arguably improved) but the experience hasn’t doubled in quality, even if ticket prices have

Andrew Chamberlain
Nov 7, 20254 min read


From Blockbuster to Streaming: What the “Netflix Model” Really Means for Membership
The Netflix analogy has become a favourite in the membership sector. Leaders talk about “being more like Netflix” or “moving away from a Blockbuster model.” It sounds compelling, modern, inevitable. Yet when asked what this looks like in practice, the answers can become vague.
Streaming-era language without streaming-era systems does not deliver streaming-era results. To turn the Netflix aspiration into a real member experience, we need to understand what the streaming model

Andrew Chamberlain
Nov 5, 20253 min read


Partnership or Purchase Order?
This sector doesn’t need more sponsors. It needs collaborators. The kind who bring ideas, challenge assumptions, and deliver capability members can feel. I stand ready to do that work, and many, many others do too. The question is whether associations are ready to meet us there.

Andrew Chamberlain
Nov 3, 20253 min read


Who Ya Gonna Lead?! Leadership Lessons of the Ghostbusters
Despite (or because of) their flaws, the Ghostbusters complement rather than compete. Venkman sells the mission. Ray sustains it. Egon powers it. Winston redeems it. Together they form a balanced, if chaotic, unit. They are a model for how multidisciplinary teams succeed when they value difference over dominance.

Andrew Chamberlain
Oct 31, 20255 min read


Redefining Articles of Association Doesn’t Start (and Stop) with a Lawyer
Articles of association are legal documents, yes, but they are first and foremost governance documents. They are the script your organisation follows. When you rely only on a lawyer, you risk ending up with articles that tick the compliance box but trip you up everywhere else. A smarter approach is collaborative: governance first, legal second. That’s how you produce articles that don’t just avoid court but actively enable leadership, accountability, and growth.

Andrew Chamberlain
Oct 30, 20254 min read


AI Personas: Testing Ideas and New Offerings in Membership
Membership organisations are constantly juggling the need to listen to their communities while also innovating to stay relevant. Every new benefit, pricing model, or service tweak comes with a familiar question: how will members react? Traditionally, the answer has been found through surveys, focus groups, or pilots, all of which are valuable, but can also be slow, resource-intensive, and vulnerable to “respondent fatigue.” Enter a new and increasingly powerful tool: syntheti

Andrew Chamberlain
Oct 29, 20253 min read


When “Real Jobs” Get All the Credit
Last year, I heard a trade association CEO joke that he used to have a “real job, back when he worked in industry. The line fell flat. Not because the audience lacked humour, but because it betrayed a familiar mindset: that association leadership is somehow less real than corporate life. It’s not.

Andrew Chamberlain
Oct 27, 20253 min read
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