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Leadership


The Exhausting Virtue of Self-Awareness
We talk a lot about self-awareness in leadership. And rightly so. It’s the cornerstone of emotional intelligence, the root of empathy, the spark of growth. Without it, leaders drift. With it, they navigate. But let’s be honest: being self-aware all the time is utterly exhausting.

Andrew Chamberlain
Oct 64 min read


The Dark Knight: Gotham's greatest micromanager.
We’ve all met a Batman. You know the type, the overworked, emotionally repressed, control-driven “leader” who believes no one can do the...

Andrew Chamberlain
Oct 24 min read


Case Study: When the Board Debates KPIs but Ignores Risks
Many trade association boards find themselves in a similar pattern: engaged, but in the wrong place. The energy they invest in measurement is admirable, but if it comes at the expense of foresight, the organisation is left exposed.

Andrew Chamberlain
Sep 303 min read


Earth’s Mightiest Dysfunctional Team! What Boards Can Learn from the Avengers
The lesson of the Avengers is that talent is not enough. You can assemble the brightest minds, the biggest reputations, and the most impressive CVs but without trust, accountability, and a shared culture, you don’t have a team. You have a fragile coalition waiting for the next crisis.

Andrew Chamberlain
Sep 254 min read


Computer Says No! The banking crisis impacting UK nonprofits
Opening a business bank account should be straightforward, yet for many membership bodies, trade associations, charities, clubs, and professional societies it has become anything but. Over the past two years, an increasing number of organisations have reported long delays, outright refusals, or sudden account closures. For bodies whose very survival depends on secure banking facilities, this is more than an inconvenience. It threatens credibility, financial stability, and mem

Andrew Chamberlain
Sep 184 min read


From Rebel to General: What today's leaders can learn from Leia
Princess Leia remains more than a sci-fi heroine. She is a case study in resilience, compassion, decisiveness, and the realities of leading in a complex and often hostile environment.

Andrew Chamberlain
Sep 175 min read


Bottlenecks are a very real business risk
Delegation is not abdication. It's a discipline of trust, supported by oversight. When done well, it creates space: space for leaders to lead, space for staff to act, and space for the organisation to keep moving no matter who is away. When authority is restricted to one individual however, everyday transactions become dependent on their availability. That might look like control, but in reality it’s a bottleneck. Business continuity falters. What should be routine becomes co

Andrew Chamberlain
Sep 165 min read


⏰ Always On, Always Connected: Rethinking Membership Across Time Zones
Associations and professional bodies increasingly face the same dynamics. Membership today is borderless, always on, and profoundly portable. For associations and professional bodies, the challenge is to build systems and cultures that reflect this reality, so that no matter where your members are, they feel their community is right there with them.

Andrew Chamberlain
Sep 123 min read


Governance is about people, not paper
We’ve just wrapped up our very first Association Transformation Governance as Leadership Retreat , two days immersed in the messy,...

Andrew Chamberlain
Sep 113 min read


The Myth of Transparency
One of the most persistent challenges I encounter in association governance is the member who insists that, by virtue of paying their annual subscription, they are entitled to see everything: board minutes, confidential contracts, draft strategy papers, detailed management accounts, even notes from development meetings.

Andrew Chamberlain
Sep 106 min read


"I've done it so I can run it" is a dangerous shortcut in association leadership
Membership bodies matter. They represent professions, influence policy, regulate standards, and serve communities. They deserve professional leadership, not amateur compromise. The subconscious assumption that “I’ve done it, so I can run it” might feel comfortable, but it is a false economy which boards and appointments committees must resist. Credibility with members is important, but without leadership capability, it crumbles quickly.

Andrew Chamberlain
Sep 94 min read


Jean-Luc Picard: A 24th-Century Captain for 21st-Century Leadership
Star Trek Day is upon us, and while some may be celebrating by quoting “Live long and prosper” or revisiting their favourite episodes, I’ve been reflecting on a character who has quietly shaped my own understanding of leadership: Captain Jean-Luc Picard.

Andrew Chamberlain
Sep 83 min read


When Feedback Fails the Professionalism Test
Every interaction builds or erodes trust. Every conversation either strengthens a professional relationship or weakens it. The details get forgotten, but the feeling lingers. People remember how you made them feel far longer than they remember what exactly was said. That’s why leaders need to take their own communication so seriously. It’s not about being endlessly polite or sugar-coating everything. It’s about being intentional. It’s about understanding that the how is as im

Andrew Chamberlain
Sep 53 min read


Tony Stark’s Leadership Lessons: Ego, Evolution, and the Cost of Command
What does Tony Stark teach about leadership? Not that he is a model to emulate wholesale, but that leadership is inherently messy, contradictory, and human, even in the Marvel Universe.

Andrew Chamberlain
Sep 44 min read


When Two Lead as One: Co-Leadership in Membership Organisations
Shared leadership is not a shortcut to inclusivity. It is a demanding model that requires clarity, trust, and discipline. Done well, it can harness complementary strengths and broaden reach. Done badly, it confuses, divides, and weakens.

Andrew Chamberlain
Sep 15 min read


From Candidates to Members: What Recruitment Can Teach Us About Membership Retention
I recently completed an Independent Non-Executive Director (iNED) recruitment process for a client. As part of closing the loop, I...

Andrew Chamberlain
Aug 294 min read


Governance has failed: A case study in ego, conflict, and £100,000 of misguided leadership
Professional membership bodies exist to uphold high standards, represent their members with integrity, and embody the values of good...

Andrew Chamberlain
Aug 284 min read


Is it time to rethink membership renewals? 12-month cycles may be holding us back
When did membership become a countdown? In many (most?) organisations, belonging is framed as a one-year transaction, neatly packaged...

Andrew Chamberlain
Aug 273 min read


It is NOT members' money!!
One of the most common phrases you hear around association and professional body board tables is: “We need to be careful, this is...

Andrew Chamberlain
Aug 265 min read


“Opinion” is simply not enough. We have to challenge the myth of governance self-determination
If you’ve worked with volunteer Boards of Directors in membership organisations, you’ve probably encountered a certain refrain: “In my...

Andrew Chamberlain
Aug 224 min read
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