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Leadership


When Leaders Can’t Hear the Truth: The High Cost of Organisational Immaturity
Last year, I was hired to advise a regional membership body on its ambition to reposition as a UK-wide national entity. It was a pivotal...

Andrew Chamberlain
Jul 153 min read


Income Diversification or Value Proposition? Are you having the wrong conversation?
In the membership sector, income diversification is a constant hot topic. It’s seen as a necessary hedge against the perceived...

Andrew Chamberlain
Jul 143 min read


A loud voice doesn't speak for everyone: why perspective is so important in membership
In any membership organisation, there are always a handful of members who are especially vocal. They show up to every meeting, take the...

Andrew Chamberlain
Jul 114 min read


Last-Minute Leadership: reading board papers on the train isn’t good enough
In governance contexts, few sights are more familiar, or more concerning than a board member leafing through their meeting papers on the...

Andrew Chamberlain
Jul 103 min read


🏉 Welsh rugby's depressing decline is a warning for all membership associations - you're never too big to fail
I love Welsh rugby. I’ve grown up with it, lived it, and taken immense pride in everything our game represents, i.e., passion,...

Andrew Chamberlain
Jul 75 min read


Don’t Blame the Bot: AI Fails Without the Fundamentals
Yesterday, I had the privilege of facilitating an AI roundtable for members of the Royal Society of Chemistry. Our discussion quickly...

Andrew Chamberlain
Jul 43 min read


CEO Succession Planning: Not Just Good for Continuity but a Catalyst for Renewal
In membership organisations, leadership transitions often provoke anxiety. Boards worry about stability, staff fear disruption, and...

Andrew Chamberlain
Jul 25 min read


No Favourites, Just Fairness: the Membership Sector Needs to Embrace Competitive Tendering
Earlier today, I was told by a prospective client that they wouldn’t be pursuing a conversation about strategic planning support with me,...

Andrew Chamberlain
Jul 23 min read


Committees Don't Deliver Projects. Teams Do.
Why adopting real project management principles is now mission-critical In our world of associations, ambition often runs high - new...

Andrew Chamberlain
Jul 12 min read


What Your Members Remember Most May Not Be What You Think
The nature of member engagement has changed—quietly, rapidly, and irreversibly. Today, almost every aspect of membership happens online....

Andrew Chamberlain
Jun 294 min read


Boards Should Roar Like the Lions on Tour!
Every four years, a unique sporting phenomenon takes place: the British and Irish Lions tour. Drawing players from England, Ireland,...

Andrew Chamberlain
Jun 273 min read


Read your papers! The cost of last-minute objections is simply too high
At the heart of good governance lies preparation, process, and respect for collective responsibility. That’s why it’s so disruptive, and...

Andrew Chamberlain
Jun 252 min read


Why Abstention Has No Role to Play in Nonprofit Boardrooms
In the governance of nonprofit organisations, every board decision carries weight, not just for strategy and operations, but for mission,...

Andrew Chamberlain
Jun 242 min read


There’s no excuse for your association not to have its own podcast
In an age of digital saturation, attention is the new currency. Associations, long trusted as convenors of expertise and custodians of...

Andrew Chamberlain
Jun 232 min read


Learning is a priority not a luxury. Why association leaders must invest in their own development
In the world of associations, we talk endlessly about the value of professional development — for our members. But what about ourselves?...

Andrew Chamberlain
Jun 192 min read


Rethinking Governance: The Power of Generative Thinking
In association boardrooms across the world, governance is often understood as a mix of fiduciary responsibility and strategic oversight....

Andrew Chamberlain
Jun 152 min read


I’m Not Procrastinating. I’m Bracing for Impact
I'm dithering. I’m delaying. I'm distracted by shiny things! Not because my work is hard. In fact, the task in front of me is...

Andrew Chamberlain
Jun 123 min read


When Innovation Undermines Service: the hidden risks for associations
The turbulent twenties continue unabated and in today’s constantly changing environments, the pressure on associations to continually...

Andrew Chamberlain
Jun 33 min read


Is your board experiencing a crisis of confidence... in you?
There is a crisis of confidence within the membership sector. It is one that can seriously undermine an association’s success and...

Andrew Chamberlain
May 3, 202411 min read


Just Google Me!
I received some interesting client feedback recently. When presented with a piece of information in one of my written reports, a member...

Andrew Chamberlain
May 19, 20232 min read
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